Refund policy
Returns
We accept the return of New, unused product within 30 days of Delivery. New product must be Returned in the condition you received it, and it must include the Original Packaging and Manufacturer Tags where the item was shipped with such manufacturer tags attached or otherwise affixed. We do not accept the Return of used products. Used products returned as New may be shipped back to you at your expense.
You can start your return here
Refunds
Once we receive your item, it will go through a Return Inspection Process and if the product proves to be in good sellable condition, we will Refund your money to your credit card (or original method of payment).
You will receive the credit within 3-5 business days, depending on your card issuer's policies.
Shipping
You will be Responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a Refund, the cost of return shipping will be deducted from your refund.
IMPORTANT: We do not issue refunds or exchanges or any items that is sent back to us after 30 days, or if the items have been used, or is not in its original new condition with its original packaging and tags.
Any questions or concerns, please email us at Sales@upnextdeals.com.